Communication: A Hands-On Approach

1. Introduction , 2. Interpretation of Skill , 3. Personal Skills, Interpersonal Skills , 4. Adaptability , 5. Communication Skills with Public, Fellow Employees, Supervisors , 6. Good Attitude , 7. Ability to Listen and Document what You have Heard , 8. Reading and Comprehension , 9. Asking for and Responding to Information ,10. Spelling and Grammar , 11. Communicate through Eye Contact.